What is com.android.server.telecom and where is it used?


Smartphones are transforming our means of communication. Nowadays, a single button lets you call anywhere globally. On Android devices, a framework named Telecom manages these calls. This article will explain what com.android.server.telecom and its functioning, and how to disable it. So, let’s learn about Android Telecom Management.

The Android Telecom Framework, also known as the Android Telecom Server, manages calls on Android devices. This means it can make calls using a SIM card or internet-based calls using third-party (Whatsapp, Telegram, and many more) services. It works with a variety of systems, like SIM, VOIP, SIP, and more.

What is a “com.android.server.telecom”?

Com.android.server.telecom is a part of your Android phone that manages all your phone calls. Google introduced it in 2013 as part of Android 4.3 (Jelly Bean) and has improved since then. It manages all kinds of calls, like regular ones, Wi-Fi calls, and Internet-based calls. It works quietly in the background, started by the system. You may not see it, but it’s always working when you make a call.

This part of your phone is responsible for connecting your calls and sending your voice or video to the person you’re calling. You can think of it as the control room for phone calls on your device.

Uses of com.android.server.telecom

The com.android.server.telecom package is used for a variety of purposes, including:

  • Manages all phone calls
  • Provides call usage data
  • Controls audio during calls
  • Helps apps use call features
  • Directs calls to the correct audio device
  • Displays notifications for incoming calls
  • Connects the device to the cellular network

Functionality of com.android.server.telecom

Here are some of the best and main used functions of com.android.server.telecom:

  • Handling Calls: This package manages all things related to phone calls – receiving them, making them, maintaining a log of calls, and even providing information about call usage.
  • Helping Apps with Calls (API): It offers a simple way for apps to use features related to calls, such as adjusting call audio, routing calls, and using call waiting. This makes it easier for app creators to add call features to their apps.
  • Directing Calls to Devices: It makes sure your calls go to the right place for you to hear them, like your phone’s speaker, earpiece, or a connected Bluetooth headset.
  • Offering Call Features: It supports different call features, like forwarding a call to another number, putting a call on hold while another comes in (call waiting), and joining multiple callers together (conference calling).

Fix “com.android.server.telecom” Error Message

If you’re having issues with the com.android.server.telecom package, you can try the following solutions:

1. Restart your phone

This is often the simplest way to fix small software problems. Just press and hold your device’s power button and tap on the restart button.

Restart your phone to fix the com.android.server.telecom error message

2. Update your phone’s software

If you aren’t using the newest version of the Android operating system, an update might solve your issue. To do this, go to Settings > About phone > System update > Click on “update”.

Update phone's software to fix the com.android.server.telecom error message

3. Factory reset your phone

This is a big step, but it might solve the problem if the other options don’t work. You can do this by going to Settings > About phone > Factory reset.

Factory reset your phone to fix the com.android.server.telecom error

Note: Remember, to back up all your data before you do a factory reset.


Can I Uninstall the com.android.server.telecom?

No, you can’t remove the com.android.server.telecom package from your Android phone. This system service is needed for your phone’s call features to work properly.


That’s it! Android telecom framework has an important role in handling phone calls, which is very important for Android users to understand. If any issues arise with the com.android.server.telecom package on your device, the solutions mentioned above like restarting your phone, updating software, or factory reset can prove helpful.

Posted by
David Clark

Hello! I'm David Clark, a dedicated and curious individual hailing from the picturesque Glenarm. As a current MSc student in Machine Learning and Deep Learning at the renowned University of Strathclyde, I'm passionate about delving deep into the world of artificial intelligence and understanding its intricacies. In addition to my academic pursuits, I channel my enthusiasm for AI into my part-time role as an AI Content Writer at TechRushi.com. Here, I explore and unravel the power of AI tools like ChatGPT, MidJourny, and many others, translating complex concepts into engaging and digestible content for a wide audience.