How to Get Help in Windows 11 in 2024 [7 Solution]

How to Get Help in Windows 11

Most people have found upgrading to Windows 11 to be a simple process. However, some folks (people) have encountered technical problems. If you’re one of them, don’t stress. We have a detailed guide that can help you Get Help in Windows 11 and sort out problems on your own, without needing extra help.

These ways include using the built-in “Get Help” app on your computer, running troubleshooting wizards, and even using social media platforms to find answers.

What is Get Help in Windows 11?

“Get Help” is a built-in app in Windows 11. It allows you to search for solutions to common problems, get advice on how to use Windows features, or connect with Microsoft’s support team. You can access it by pressing the Windows key, typing “help” in the search bar, and clicking on “Get Help”.

7 Methods to Get Help in Windows 11 for Your Problems

Got issues with Windows 11? Don’t worry, there are six ways to get help in Windows 11. Let’s find the best solution to your problem.

Method 1: Launch the “Get Help” App on Windows

Launch the “Get Help” App on Windows If you encounter an issue on your Windows 11 PC, one of the quickest ways to get assistance is to use the native “Get Help” app. Here’s how to do it:

  • Press the Windows key, type “help” in the search bar, and hit Enter. From the displayed options, click on the “Get Help” app.
Get Help in Windows 11 1
  • Inside the app, you can either search for solutions to your issue or directly contact Windows Support via chat, email, or phone. To reach out to Windows Support, click on the “Contact Support” button.
Get Help in Windows 11 2
  • Select “Windows” from the dropdown menu.
Get Help in Windows 11 3
  • Click on “Confirm“.
Get Help in Windows 11 4

You’ll then be given options to chat with a support agent or provide your number for a call. Select an option that suits you best, and proceed to address your issue.

Method 2: Use the Troubleshooter

Windows 11 comes with built-in troubleshooters for various issues, such as connectivity problems, driver issues, and more. Here’s how to access them:

  • Press the Windows key, type “Troubleshoot settings”, and hit Enter.
Use the Troubleshooter in Windows 11 1
  • Click on “Other troubleshooter”.
Use the Troubleshooter in Windows 11 2
  • From the list, choose a troubleshooter that’s relevant to your issue and “Run” it.
Use the Troubleshooter in Windows 11 3

Method 3: Use Windows Search

Windows search is the best way to Get Help in Windows 11. Windows Search function has improved significantly and can now search both local and online files. If you’re facing an issue, a simple search query can lead you to a Bing-sourced solution. Here’s how:

  • Press the Windows key and type in your issue (e.g., “Error in Windows update”).
Use Windows Search in Windows 11

Click on “Open results in browser” under the “Search the web” section to view solutions on Bing.

Method 4: Use the “Get Started” App

If you’ve recently upgraded to Windows 11 and are having trouble understanding the new UI, the “Get Started” app can be a lifesaver. This app takes you through all the new features in Windows 11 and helps you interact with them. Here’s how to access it:

  • Press the Windows key, type “Get Started” in the search bar, and hit Enter.
Use the Get Started App in Windows 11 1
  • Click on “Get Started” and let the app take you through the various settings. Customize them as per your needs.
Use the Get Started App in Windows 11 2

Check all the settings. Turn on or off what you need. It’s good to turn on the ‘Get tips and suggestions when using Windows’. Follow the steps to do this.

  • Press the “Windows key and I” together to open Settings or click on the Windows key and search settings. Click on ‘System’, then on “Notifications”.
Enable Get tips and suggestions when using Windows 1
  • Scroll down, and click “Additional settings”. check the box next to “Get tips and suggestions when using Windows”.
Enable Get tips and suggestions when using Windows 2

Method 5: Use Quick Assist

Windows 11 has a Quick Assist feature that allows you to grant access to your PC to a friend or tech support. This can be especially handy if you’re facing a problem that you can’t solve yourself. Here’s how to use it:

  • Click on the Windows icon, type “Quick Assist”, and hit Enter.
  • Click on “Get Assistance” and enter the security code you receive from the person assisting you.

Method 6: Use Social Media

If you prefer not to directly contact Microsoft Support, you can take your issue to social media. Tweet your problem to @microsofthelps on Twitter, or post your question on the r/windowsHelp Reddit community.

Use Social Media to Get Help in Windows 11

Method 7: Contact Microsoft Support

If none of the above options solve your problem, you can contact Microsoft Support through their Contact Us page. Here’s how:

Contact Microsoft Support 1
  • Choose between “Get Home support” and “Get Business support”.
Contact Microsoft Support 2

If you select “Get Home Support,” it will launch the Get Help app, where you can search for your issue and proceed.

Method NameEase of UseProblem Solved
Get Help AppEasyVarious software issues
TroubleshooterEasyNetwork issues
Windows SearchEasyGeneral usage questions, settings, etc.
Get Started AppEasyNew features, general guidance
Quick AssistMediumVarious software issues, technical glitches
Social Media PlatformVariesTechnical
Contact Microsoft SupportMediumAll issues

Note: Remember, you’re not alone in your tech journey. Microsoft has numerous avenues for providing help, so you’re never far from a solution.


That’s it! These steps can help you solve problems in Windows 11. Don’t worry if you have small problems or big ones, you can always find a way to fix it. It’s okay to ask for help. The more you learn, the better you’ll be at using Windows 11. So, keep learning, and don’t let any computer issues stop you. Keep going, and good luck with your problem-solving!


Does Windows 11 still have support?

Yes, as of now, Windows 11 has full support from Microsoft. This includes regular updates and customer support services.

How do I get help in Windows 11?

There are several ways: use the Get Help app, use Windows Search, check the Get Started App, use Quick Assist, ask on Social Media Platforms, or contact Microsoft Support directly. Choose the method that best suits your situation.