Netflix is one of the popular streaming services that allow users to watch TV shows, movies, and documentaries on different devices. However, sometimes users get an error while trying to download their TV shows or movies offline. Follow this guide if you are also getting the “Netflix download stuck” error.
Netflix’s download feature allows you to save movies or shows to watch later when the internet connection is weak. However, some users have reported trouble with downloads freezing. Follow this guide for solving this Error,
How to Fix Netflix Download Stuck error
If you’re experiencing this issue, You can try the solution given here on your device to fix the problem.
- Check your internet connection
- Restart the Netflix app or your device
- Clear the app’s cache
- Check for updates
- Uninstall and Reinstall Netflix
- Contact Netflix support.
1. Check your internet connection
if your “Netflix download stuck” the first step is to check your internet connection. A weak or unstable connection can cause problems in downloading content. First, make sure that your device is connected to a strong and stable internet connection.
If you are using a wireless connection, move your device closer to the router or switch to a wired connection. Also, you can restart the router or modem to improve your connection. If you have confirmed that your internet connection is stable and still the problem persists, you can try the next steps to troubleshoot the problem.
2. Restart the Netflix app or your device
Another solution to try if your “Netflix download stuck” is to restart the Netflix app or your device. Sometimes, downloads may stop due to temporary issues with the app or device. To restart the Netflix app, close it and then reopen it. That can fix any temporary problems that may be causing the problem.
Similarly, restarting your device can also help fix any issues caused by download stalling. To restart your device, simply turn it off and then turn it back on. You wait a few minutes before turning it off completely and turning it back on.
If restarting the app or your device doesn’t fix the problem, you can try the next troubleshooting steps.
3. Clear the app’s cache
Clearing the cache of the Netflix app can also help fix the issue of stuck downloads. Clearing the cache can help free up space on your device and also fix any issues with the app. The steps to clear the cache will vary depending on the device you are using.
On an Android device,
- Open Settings on your Android device
- Click on “Apps” or “App Management”
- Find Netflix from the app list and tap on it
- Now, click on Clear Cache
On an iOS device,
- Open Settings on your iPhone
- Scroll down and click on General
- Tap on iPhone Storage
- Find Netflix from the application list and click on it
- Now, tap on Delete App
Please note that clearing the cache may log you out of the app and require you to re-enter your login credentials to log back in.
4. Check for updates
Make sure you have the latest version of the Netflix app installed on your device. If you’re using an older version of this app, then sometime you’ll get a Netflix download stuck error. In this case, you can check for updates for this application and download and install the latest version. Sometimes, some problems of an application can be solved by updating it to its latest version.
5. Uninstall and Reinstall Netflix
If none of the above steps work, another solution to restart your Netflix download if it’s stuck is to uninstall the Netflix app and then reinstall it. Sometimes, issues with this can be resolved by removing the app and then reinstalling it.
To uninstall the Netflix app, you go to your device’s settings, find the Netflix app and select the option to uninstall. Once the app is uninstalled, you can go to your device’s app store and download the app again.
After reinstalling the app, you may need to sign in again with your login credentials. Reinstalling the app can help fix any issues the app may have encountered and also ensure you have the latest version of the app.
6. Contact Netflix support
If you follow the above steps but your “Netflix download stuck” issue is not resolved, you can try contacting Netflix support for further assistance.
I hope you have read this post and it is useful when you face any such problem on your Netflix app. In most cases, one of these steps will help you fix the Netflix download stopped error and download your content successfully.
