Having trouble with Spotify not working on your iPhone? No worries! In this easy-to-understand guide, I’ll share 18 solutions to help you get your favorite music streaming app up and running again.
I’m going to start by walking you through some easy steps to fix the problem with Spotify on your iPhone. If these simple solutions don’t work, don’t worry, I will then move on to more advanced troubleshooting techniques. So, whether you’re a Spotify Premium user or enjoying the free version, keep reading to learn how to get Spotify up and running on your iPhone, starting with straightforward fixes and moving on to more complex fixes as needed.
Quick Solutions to Fix Spotify Not Working on Your iPhone
Restart Spotify App | Double-tap the Home button or swipe up, swipe the Spotify app off the screen, relaunch the app |
Update Spotify App | Open App Store, tap the profile icon, scroll down to Available Updates, and tap Update for Spotify if available |
Log Out and Back In | Open Spotify, go to Settings, tap Log Out, and log back in with your account credentials |
Check Spotify Server Status | Visit Downdetector or Spotify’s social media accounts |
19 Ways to Fix Spotify Not Working on Your iPhone
Follow these 19 steps, arranged from easy to complex, to solve the problem of Spotify not working on your iPhone.
1. Check your iPhone Wifi or Cellular Connection
The first and most straightforward solution to fix Spotify not working on your iPhone is to check your internet connection. Here’s how:
- Open the Settings app on your iPhone.
- Click on “Wi-Fi” or “Cellular Data,” depending on which network you’re using.
- If you’re using cellular data, make sure it’s on and you have a strong signal.
- If you’re still having problems, try turning Wi-Fi or cellular data off and back on again to reset the connection.
2. Restart the Spotify App on your iPhone
Sometimes, simply restarting the Spotify app can fix the issues. To do this, follow these steps:
- Swipe up from the bottom of the screen to access the app switcher.
- Find the Spotify app and swipe it away from the screen to close it.
- Launch the Spotify app again to check if it is working properly.
3. Update to the latest version of the Spotify App
Updating your apps is crucial to their performance and stability. Check for any updates available for Spotify by following these steps:
- Open the App Store on your iPhone.
- Click on your profile icon in the upper right corner.
- Scroll down to the Available Updates section and find Spotify.
- If an update is available, click the Update button.
4. Restart your iPhone
Restarting your iPhone can help solve many problems, including those with the Spotify app. To restart your iPhone, follow these steps:
- Press and hold the Power button and the Volume button until the “Slide to Power Off slider” appears.
- Slide the power icon to the right to turn off your iPhone.
- After a few seconds, press and hold the Power button again to restart your iPhone.
5. Delete and Reinstall the Spotify App
If the problem persists, try deleting and reinstalling the Spotify app. Here’s how:
- Press and hold the Spotify app icon on your iPhone
- Tap the “Remove App” to delete it.
- Go to the App Store and search for “Spotify“.
- Download and install the app again.
- Launch the Spotify app and sign in with your account credentials.
6. Check the Spotify Server Status
Spotify may have server issues, causing the app to not work properly. You can check server status on websites like Downdetector or by visiting Spotify’s official social media accounts.
7. Log out and log back in again
Signing out and back into your Spotify account can help fix any account sync issues. To do this, follow these steps:
- Open the Spotify app and go to the “Home” tab.
- Click on the gear icon in the upper-right corner to open Settings.
- Scroll down and tap “Log Out.”
- After logging out, enter your account credentials to log in again.
8. Clear Cache Data for Spotify on your iPhone
Clearing the cache can help resolve any issues caused by corrupt or outdated data. To clear Spotify cache, follow these steps:
- Open the Spotify app and go to the “Home” tab.
- Click on the gear icon in the upper-right corner to open Settings.
- Scroll down and tap “Storage“.
- “Delete cache” and confirm the action.
9. Enable Background App Refresh
Making sure that Background App Refresh is enabled for Spotify can help improve the performance of the app. To do this, follow these steps:
- Go to Settings > General > Background App Refresh.
- Scroll down and find Spotify.
- Toggle the switch on if it’s not already.
10. Disable Low Power Mode on your iPhone
Low Power Mode can limit some app features and affect performance. To disable low power mode, follow these steps:
- Go to Settings > Battery.
- Toggle the “Low Power Mode” switch off.
11. Reset your iPhone’s Network Settings
Resetting network settings can help resolve any Spotify connection issues. To do this, follow these steps:
- Go to Settings > General > Transfer & Reset iPhone > Reset.
- Tap “Reset Network Settings” and confirm the action.
Note: This will erase your saved Wi-Fi networks and Bluetooth connections, so you’ll need to reconnect to them afterward.
12. Remove Offline Devices from your Spotify Account Page
Spotify allows you to download songs on up to five devices. If you’ve reached this limit, you may need to remove a device to get the app working again. To do this, follow these steps:
- Visit the Spotify account page in a web browser.
- Log in with your account credentials.
- Remove any devices you no longer need by clicking “Remove” next to the device name.
13. Update your iPhone’s iOS version
Updating your iPhone to iOS 16 can help fix compatibility issues and improve performance. To update your iOS, follow these steps:
- Go to Settings > General > Software Update.
- If an update is available, to “Download and Install.”
14. Turn off Restrictions on your iPhone
Restrictions on your iPhone may cause issues with the Spotify app. To check and disable these restrictions, follow these steps:
- Go to Settings > Screen Time > Content & Privacy Restrictions.
- Toggle the “Content and privacy restrictions” switch to the off position.
15. Check for Storage Issues
Lack of storage space on your iPhone can cause problems with the Spotify app. To check your iPhone storage and free up space, follow these steps:
- Go to Settings > General > iPhone Storage.
- Review your storage usage and delete any unnecessary apps or files to free up some space.
16. Close other Running Applications
Running too many apps in the background can affect the performance of the Spotify app. Close any unnecessary apps by following these steps:
- Swipe up from the bottom of the screen to access the app switcher.
- Swipe up on the apps you want to close.
17. Downgrade the Spotify App
If none of the above solutions work, you can try to downgrade the Spotify app. However, this method is not officially supported and may cause additional problems. Proceed at your own risk:
- Delete or Remove the current version of the Spotify app from your iPhone.
- Download an older version of the Spotify app
- Install the older version of the app on your iPhone using a computer and a tool like iMazing or 3uTools.
18. Contact the Spotify Support Team
If you’ve tried all of the above solutions and you’re still having issues with the Spotify app on your iPhone, it’s time to contact the Spotify support team for help. Follow these steps:
- Visit the Spotify Support page.
- Choose the appropriate category and subcategory related to your issue.
- Scroll down and select “No, I Need more help.“
- Choose a reason and click the “Submit” button.
- Use the live chat option or send a message to the support team.
Wrap Up
With these 18 solutions, you should now be able to resolve any issues with Spotify not working on your iPhone. Remember to try the simplest solutions first and then start at the bottom of the list. If the problem persists, consider reaching out to the Spotify support team for further assistance.
FAQs
Why is my Spotify not working?
Your Spotify app may not work due to various reasons such as poor internet connection, outdated app, corrupted data, or server issues.
How do I reset Spotify on my iPhone?
To reset Spotify on your iPhone, try force quitting the app, clearing cache data, or uninstalling and reinstalling the app.