What is Apple Vision Pro Return Policy?

The most popular gadget of 2024 is the Apple Vision Pro, and debates are happening everywhere on the internet about it. Recently, Apple released this futuristic VR headset in the US market, and the hype is created all around the world.

Many TikTokers and YouTubers are making videos on Vision Pro, and people are feeling jealous. The cost of this headset starts from $3499 for 256 GB storage and goes up to $3899 for 1TB. So before buying this luxury product, you need to know about the Apple Vision Pro Return Policy.

There is a lot of misinformation spread on the internet about the return policy of the Vision Pro. On Reddit, many users share that you need to pay a 25% fee for return, and Apple will not accept your return if you open the box. But don’t worry, I’m here to explain everything about the return policy and share all the proof with you, straight from the Apple official team. So let’s not waste any more time and jump into the post.

What is the Apple Vision Pro Return Policy?

The return policy for the Apple Vision Pro is the same as the other Apple Product return policies in the United States. You have a 14-day window to exchange and return your product from the date you purchased your Vision Pro. But your return will only be accepted if your product remains in its original condition with all the accessories and packaging box. You can return your product via the Apple Website or make a Genius Bar Appointment at the nearest store.

There is no fee for opening the box. Many users are confused and share misinformation on social media, saying that you need to pay a 25% open box fee. But that’s totally false. I personally reached out to the Apple support team and asked them, “Do I have to pay anything if I open the box?” And the support team of Apple Vision Pro, Laura, says “No, there is no restocking fee. Even if it’s opened and used, you can still get a full refund.” So the answer is clear and confirmed – you don’t want to pay anything to Apple for returning Apple Vision Pro.

What are the conditions for Returning the Apple Vision Pro?

To return the product, you must follow some conditions and take some steps on your Vision Pro:

• The device must be fully functional and not damaged.
• You can also return your head straps, extra face cushions, battery with cables, protector of front glass, USB-C charging adapter, polishing cloth, all manuals, packaging box, and other stuff that comes with your Vision Pro.
• You have the original invoice for the Proof of Purchase.
• Remove Vision Pro from your Apple ID.
• Remove the Activation Lock and erase your data.

And if you don’t know how to prepare your Apple Vision Pro for return, just follow the Apple Express Replacement Service.

Final Thoughts

I hope now you know what exactly the Apple Vision Pro Return Policy is, and how you can return your product. If you can’t decide whether the Apple Vision Pro is best for you, then you can also book a demo at your nearest Apple store, and get a full experience before buying.

But as of now, in my opinion, it’s not the right time to buy the first generation of Apple Vision Pro because it’s still under development and needs more improvement. Okay, so what are your thoughts on this futuristic VR headset? Please share your opinion with us.

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