Is Contact Poster not working on iOS 17? Here’s how you can fix it

With the new iOS 17, Apple brought us a fun feature called Contact Posters. This lets you make your call screens look cool with pictures, Memojis, and other fun designs. But, some users are having trouble with it. This guide is here to help you fix the issue of Contact Poster not working on your iPhone.

Why Isn’t Contact Poster Working?

The Contact Poster feature in iOS 17 lets you make your call screens personal. However, it’s not working for some. Here’s why it might be happening:

  • Latest iOS Version: Make sure your iPhone is updated to the latest version of iOS 17. If it’s not, it could cause problems.
  • Turn On Contact Posters: The feature might be off, so check to make sure it’s turned on.
  • Network Connection: You need a strong internet connection. Contact Poster might need to connect to iCloud or other Apple services to work properly.
  • Software Bugs: There could be bugs that Apple hasn’t fixed yet.

Note: Remember to back up your iPhone before you start troubleshooting!

Fix Contact Poster Not Working on iOS 17 on iPhone

Go through the below steps to fix the issue of the Contact Poster not working.

Update Your iPhone

Both caller and recipient need updated devices for the feature to work. Make sure you’re on iOS 17. Go to Settings > General > Software Update > Download and Install. The Contact Poster feature works on:

Both the person making the call and the person receiving it need to have their devices updated. Make sure you have iOS 17. To update, go to Settings > General > Software Update > Download and Install.

Contact Poster works on only these iPhones:

  • iPhone 15, 14, 13, 12, 11 series
  • iPhone XS, XS Max, XR
  • iPhone SE (2nd generation and later)
Download the latest iOS 17 Updates

Force Restart Your iPhone

If your iPhone is acting up, a force restart can help fix it. This can help make Contact Posters work better. To force restart:

For iPhone X and newer:

  • Press and hold the volume and side buttons until you see the slider.
  • Slide to turn off.
  • Press the side button to turn it back on.

For iPhone 8 and older:

  • Press and hold the side and home button until you see the slider.
  • Slide to turn off.
  • Press the side button to turn it back on.
Force Restart Your iPhone

Reset all Settings

If you’re still having trouble, try resetting all settings on your iPhone. This won’t delete your personal data or media, but it will take network and privacy settings back to their defaults. To do this:

  • First off, Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
Reset all settings on iPhone
  • Enter your passcode and confirm.
Reset Network Settings in iOS 17 5

Your iPhone will restart with all settings back to default. Check to see if the Contact Poster is working now.

Turn On Name & Photo Sharing

If you can’t see Contact Posters, maybe the Name & Photo Sharing option is off. Here’s how to turn it on:

  • Open the Phone app and go to Contacts.
Tap on your Contact Card or poster
  • Tap on your profile and then “Contact Photo & Poster“.
Tap on Contact Photo and Poster
  • Turn on “Name & Photo Sharing” and set “Share Automatically” to “Contacts Only“.
turn off Name and Photo Sharing toggle

Reset or Create New Contact Posters

If you try the above troubleshooting and the Contact poster not working then you can reset it and then create a new poster for you. To do this:

  • Go to Contacts and pick the contact that’s not working right. Tap “Contact Photo and Poster“.
Tap on Contact Photo and Poster
  • Slide up on the design you want to delete and select “Delete“. Confirm your choice.
  • Tap the “+” to add a new poster. Press “Done“.
Trash Bin Contact Poster on iPhone

Force Close and Restart the Phone App

At times, a quick fix for glitches in the Phone app is to simply force-close it and then reopen it. This brief reset can clear out short-lived issues and might help resolve any Contact Poster discrepancies.

  • While in the Phone app, swipe up to see all open apps.
  • Swipe away the Phone app to close it.
  • Reopen the Phone app.

Check Caller ID

If you’ve turned off the Caller ID on your iPhone, it might prevent the Contact Posters from functioning properly. Here’s a quick way to check and adjust this setting on your iPhone:

  • Open Settings > Phone > Show My Caller ID.
  • Ensure it’s turned on.

Contact Apple Support

If you’ve tried all the above troubleshooting steps and the Contact Poster still isn’t working, your best bet is to reach out to Apple Support.

Fix Contact Poster Not Working Issue…

Having trouble with Contact Poster not working on your iPhone can be frustrating. But with these simple steps, you should be able to fix the problem and get everything working smoothly again. Make sure your iPhone is running well, and don’t hesitate to reach out for help if you need it.

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