How to Fix iOS 17 Contact Poster Not Working on iPhone

Fix Contact Poster Not Working on iPhone in iOS 17

With the iOS 17 update, Apple introduced the exciting Contact Posters feature. This tool allows you to spruce up your call screens with Memojis, photos, and other cool designs. Some users, though, have experienced difficulties with this feature. This guide will help you address and solve the Contact Poster Not Working on iPhone issue.

Why Might Contact Poster Not Work?

In iOS 17, the Contact Poster feature offered iPhone users a cool option to personalize their call screens. However, some users have encountered issues. Common causes for these problems include:

  • Latest iOS Version: Make sure you have the latest iOS 17 version. Not being updated might cause compatibility and performance problems.
  • Enable Contact Posters: The feature might be turned off, so ensure it’s activated.
  • Network Connection: A good connection is key. Contact Poster might need to sync with iCloud or other Apple services.
  • Configuration Missteps: Check that you’ve set up the Contact Poster correctly.
  • Software Bugs: There might be bugs that Apple hasn’t recognized yet.
  • Third-party App Issues: Some apps, especially those that change or manage contacts, might not work well with Contact Poster.

By checking each of these, you can effectively address the “Contact Poster not working” issue.

Note: Always back up your data before troubleshooting!

Best Ways to Fix iOS 17 Contact Poster Not Working on iPhone

Update Your iPhone

Both caller and recipient need updated devices for the feature to work. Make sure you’re on iOS 17. Go to Settings > General > Software Update > Download and Install. The Contact Poster feature works on:

  • iPhone 15, 14, 13, 12, 11 series
  • iPhone XS, XS Max, XR
  • iPhone SE (2nd generation and later)
Download the latest iOS 17 Updates

Force Restart Your iPhone

Force restarting your iPhone can help clear out glitches and ensure features like Contact Posters work smoothly. Often, a basic restart can fix many software hiccups. To do this, follow the steps below:

For iPhone X and newer:

  • Press and hold the volume and side buttons until the slider appears.
  • Slide to turn off.
  • Press the side button to turn it back on.

For iPhone 8 and older:

  • Press and hold the side and home button until the slider appears.
  • Slide to turn off.
  • Press the side button to turn it back on.
Force Restart Your iPhone

Reset all Settings

If you’re consistently having trouble with features, such as the Contact Poster Not Working, a possible solution might be to reset all settings on your iPhone. This action can address problems due to wrong configurations. While it won’t delete your personal data or media, it will revert network and privacy settings to their defaults.

  • Open Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
Reset all settings on iPhone
  • Enter your passcode and confirm.
Reset Network Settings in iOS 17 5

Once you’ve completed the process, your iPhone will reboot with all settings reverted to their factory defaults. Afterward, check to see if the problem has been resolved.

Enable Name & Photo Sharing

A likely reason you might not see Contact Posters is if the Name & Photo Sharing option is disabled. This setting determines whether a user’s Contact Poster is shown to their contacts.

  • Open the Phone app and tap the Contacts tab.
Tap on your Contact Card or poster
  • Select your profile and tap “Contact Photo & Poster“.
Tap on Contact Photo and Poster
  • Turn on “Name & Photo Sharing” and set “Share Automatically” to “Contacts Only“.
turn off Name and Photo Sharing toggle

Reset or Create New Contact Posters

  • Open the iPhone Contacts app and select the contact that’s causing the issue. Next, tap on “Contact Photo and Poster“.
Tap on Contact Photo and Poster
  • Slide up on the chosen design and select “Delete“. Confirm the action when prompted.
Trash Bin Contact Poster on iPhone
  • Next, tap the “+” symbol at the lower right. After picking a poster, press “Done“.

Force Close and Restart the Phone App

At times, a quick fix for glitches in the Phone app is to simply force-close it and then reopen it. This brief reset can clear out short-lived issues and might help resolve any Contact Poster discrepancies.

  • While in the Phone app, swipe up to see all open apps.
  • Swipe away the Phone app to close it.
  • Reopen the Phone app.

Check Caller ID

If you’ve turned off the Caller ID on your iPhone, it might prevent the Contact Posters from functioning properly. Here’s a quick way to check and adjust this setting on your iPhone:

  • Open Settings > Phone > Show My Caller ID.
  • Ensure it’s turned on.

Contact Apple Support

If you’ve tried all the above troubleshooting steps and the Contact Poster still isn’t working, your best bet is to reach out to Apple Support.


Experiencing issues with the iOS 17 Contact Poster Not Working on your iPhone can be a challenge, but with the provided troubleshooting steps, you can handle and resolve them. Ensuring your iPhone operates smoothly and efficiently is crucial, and with the right guidance, any hiccup with Contact Posters can be overcome.

Posted by
Bhavik Chauhan

I'm Bhavik Chauhan, a tech-savvy fan of all things Apple. I'm an expert in writing tech content, having written over 200 articles on products such as the iPhone, iPad, and Mac. When I'm not busy analyzing the latest gadgets or studying marketing campaigns, you can find me gaming or watching the latest movies. Follow me for a unique mix of tech info and real-world gadget guidance.

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